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                                            Before, during and after sales service (for Chinese customers)

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                                            Subject Contents
                                            1 Technical Training Guidance We are responsible for installation and
                                            commissioning, we provide free training for operating and maintenance
                                            personnel as well as instruction at regular shift, until operators can
                                            grasp how to run it completely and provide free reception for users who
                                            come to our company to receive before & after service training or
                                            other aspects.
                                            2 ① After-Sale Services
                                            ② Service Network and Resource
                                            If a sold machine pr production line fails
                                            for its own quality reason, we will arrive at the site within 24 hours
                                            to provide free maintenance service. We will send people to station in
                                            order to assist production, and promise to finish undertaking timely and
                                            exactly. Our company have set up 7 sites of after-sale services so that
                                            we can provide service at site timely
                                            3 warranty Period The warranty period of equipment is 12
                                            months; Our company will provide continuously all life free maintenance
                                            after warranty period. Only costs are charged if need to replace spare
                                            parts. Our professional after-sale service personnel will arrive the
                                            sites after we received user’s message
                                            4 Accessories reserved and modes of supply” Our company have spare parts in stock all
                                            the time, we can choose postal express, china railway express, air
                                            carrier and highway dispatching as user’s requirement. An urgent express
                                            can arrive your company at the soonest within 24 hours
                                            5 Regular return visit, day-to-day information communication Our technical will pay a return visit
                                            regularly to maintain and remind of and guide local people how to
                                            maintain the equipment by telephone or message. The general cycle is for
                                            quarter
                                            6 Technical upgrading service Our company provide free upgrade software
                                            version, If it’s necessary to modify PLC program or other computer
                                            programs according to user’s special requirements or technical changes,
                                            our company is responsible for the modification. This kind software is
                                            usually exempted.


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